Plans and pricing

Amazon Chime Pro is free to try for 30 days, with no credit card required.

Amazon Chime is a pay-as-you-go service. Pricing is per user per month, and there is no upfront commitment. You can upgrade, downgrade, or cancel your subscription at any time.

Plan details

Edition Basic Plus Pro
Schedule and host meetings
(3 or more people)
     
Schedule meetings    
Start instant meetings    
Provide dial-in numbers for your meetings *    
Personalized meeting URLs    
Record meetings    
Use conference room video systems    
Outlook Add-In**    
Maximum number of attendees     100
Attend meetings      
Video
Voice (VoIP)
Autocall calls you
Dial in using the public telephone network *
Screen Share
Remote Control
Instant person-to-person calls (VoIP)      
Video
Voice (VoIP)
Screen Share  
Remote Desktop Control  
Chat      
Person-to-person chat
Group chat
Chat rooms
Message history 30 days 1GB/user 1GB/user

IT administration ***

  • User management
  • Claim your domain - automatically add users to your account as they sign up for Amazon Chime
  • Active Directory integration ****
  • Manage Remote Desktop Control for your Amazon Chime account

* Subject to separate dial-in rates, which can be found here.

** Available for Windows only

*** To manage users in your Amazon Chime account, they must have an Amazon Chime Plus or Pro (including trial) subscription.

**** The use of AWS Directory Services for Microsoft AD is not included. Details about AWS Directory Services pricing can be found here.

VoIP: Voice over Internet Protocol

Frequently asked questions

Purchasing

  • Q: How do I purchase Amazon Chime?

    To purchase Amazon Chime, you’ll need an AWS account. If you don’t already have one, you can create one by visiting the AWS website.

    With your AWS account, log in to the AWS management console, access the Amazon Chime console, and create an Amazon Chime team account. To purchase an Amazon Chime Plus or Pro subscription for yourself or your users, simply assign the relevant plan to each user.

    You will receive a bill for all users in your Amazon Chime organizations at the end of each month.

  • Q: How does billing work for Amazon Chime?

    Amazon Chime is a pay-as-you-go service. Pricing is per user per month for the Plus and Pro plans, there is no upfront commitment, and you can upgrade, downgrade, or cancel your subscription at any time.

  • Q: How can I learn more about purchasing Amazon Chime?

    To learn more, please fill out the contact sales form. An Amazon Web Services representative will reach out to you.

Plans

  • Q: Can I schedule or host instant meetings of three or more people if I don't have an Amazon Chime Pro subscription?

    No. To schedule or host instant meetings, you need to have an Amazon Chime Pro subscription. Amazon Chime Basic and Plus plans allow you to attend and fully participate in meetings scheduled or initiated by a user with an Amazon Chime Pro subscription, including sharing your screen and using Remote Desktop Control.

  • Q: Can I attend meetings of 3 or more people if I have an Amazon Chime Basic or Plus subscription?

    Yes, you can attend and participate in meetings if you have an Amazon Chime Basic or Plus plan. Meetings call you, you can dial in, you can share your screen and use Remote Desktop Control, and you can use the visual roster. To schedule and initiate instant meetings, you need an Amazon Chime Pro subscription.

  • Q: Can I do person-to-person voice (VoIP) and video calls if have the Amazon Chime Basic plan?

    Yes. You can initiate person-to-person voice and video calls from the contact list or from a chat in the Amazon Chime App. Person-to-person calls do not allow callers to connect via the public telephone network. The Amazon Chime Basic plan does not allow you to share your screen or use Remote Desktop Control. To use these features, the initiator of the call needs to have an Amazon Chime Plus or Pro subscription.

  • Q: Can I share my screen and use Remote Desktop Control when doing person-to-person voice (VoIP) or video calls?

    Yes, so long as the initiator of the call has an Amazon Chime Plus or Pro subscription.

  • Q: What's the difference between a voice (VoIP) or video call and a meeting?

    Voice (VoIP) or video calls take place between 2 people. Calls are initiated from the contact list, or directly from a chat, and they can't be scheduled. Person-to-person calls do not allow callers to connect via the public telephone network. Any Amazon Chime plan allows you to start or join a call.

    Meetings can have between 2 and 100 participants, and they can be scheduled or initiated instantly. Meetings call participants, or they can join using traditional dial-in numbers. Meetings use the visual roster to provide better meeting control for participants. Anyone in the meeting can share their screen and use Remote Desktop Control.

IT administration

  • Q: Can I have users on the Amazon Chime Basic plan in my Amazon Chime team or enterprise account?

    No. All users in your account must have an Amazon Chime Plus or Pro (including trial) subscription. When you add a user to your account, they will be assigned an Amazon Chime Plus subscription by default, which you can upgrade at any time. When you invite a new user to join Amazon Chime, they are assigned a Pro trial subscription.

Try Amazon Chime for free

Amazon Chime Pro is free to try for 30 days, with no credit card required.
After 30 days, you can continue to use Amazon Chime Basic for free, for as long as you’d like, or you can purchase an Amazon Chime Plus or Pro subscription.

Download Amazon Chime